Are you frustrated that your PS5 controller buttons are not responding? There can be several reasons for this issue. These include a faulty or damaged controller, incorrect pairing with the console, stuck buttons, software glitches, physical or liquid damage, and outdated controller software or driver. However, you don’t have to worry; this guide will walk you through the troubleshooting steps to fix PS5 controller buttons not working issue. For more severe problems, you might consider seeking professional game console repair.
10 Steps for Fixing PS5 Controller Buttons Not Working Issue
The PlayStation 5 (PS5) controller, or the PS5, is one of the most technologically advanced gaming gadgets. It also has haptic feedback, adaptive triggers, and a form-fitting design. But like any other piece of technology, it might run into problems. Some common issues users may encounter include buttons not working. Here is a step-by-step guide on how to solve the PS5 controller buttons’ not working problem.
1. Check for Physical Damage
Before proceeding with any other procedure, ensure your PS5 controller’s surface is free of harm. Check for possible deterioration, damage, breakages, or other signs of wear and tear. If you detect any physical issues, you may have to purchase a new controller or seek help from professional technicians. Additionally, if you need to fix stick drift of PS5 controllers, addressing any physical damage is crucial before attempting repairs.
2. Restart the Console
Sometimes, the problem might not be with the controller but the console itself. Rebooting becomes useful in addressing various issues. To fix the PS5 controller buttons not working do this:
- Press and hold the PS Start button on the controller.
- Select “Power” from the menu.
- Choose “Restart PS5.”
3. Reconnect the Controller
Reconnecting the controller to the console can also help. You can do this by:
- Turning off the PS5.
- Unplugging the controller from the console.
- Waiting for a few minutes.
- Plug the controller back in and turn on the PS5.
4. Update the Controller Firmware
Sony regularly releases firmware updates for the PS5 controller to fix bugs and improve performance. To update the controller firmware:
- Connect the controller to the PS5 using a USB cable.
- Go to “Settings” > “Accessories” > “Controllers.”
- Select “Update Firmware.”
5. Reset the Controller
Resetting the controller can resolve many issues. To reset the PS5 controller:
- Turn off the PS5 and unplug the controller.
- Locate the small reset button on the back of the controller.
- Press and hold the reset button for about 5 seconds using a paperclip or similar tool.
- Plug the controller back into the PS5 via a USB cable and power on the device.
6. Sticky or Unresponsive Buttons
If one or several buttons are sticky or do not work, they may need to clean it. To clean and solve the PS5 controller button malfunctioning, follow these steps:
- Power off the PS5 console and unplug the controller from the console.
- Clean the buttons’ surface with a soft, dry cloth without rubbing it too much.
- For the tougher areas, use a couple of drops of isopropyl alcohol and a cotton bud to clean around the buttons.
7. Button Mapping Issues
This could be attributed to wrong button mapping. To check and adjust button mapping:
- Go to “Settings” > “Accessibility” > “Controllers” > “Button Assignments.”
- Ensure that the button sequences are correct and change them if required
8. Check for Interference
Interferences with the wireless connection cause issues with the controller’s operation. To minimize interference:
- Do not keep the PS5 and the controller close to other wireless devices, such as routers, phones, and microwave ovens.
- The controller should always have a clear line of sight on the console.
9. Test the Controller on Another Device
You should try the controller on another device to check if the controller or the console is faulty. This PS5 controller button not working troubleshooting step will confirm if the problem is with the controller or the console. If the buttons work on another device, your PS5 console might be the issue. In such cases, you might also want to check and fix the HDMI port to ensure proper connectivity between your console and the display.
10. Rebuild Database
Rebuilding the PS5 database can solve numerous problems related to the console’s software part. To rebuild the database:
- You should switch off the PS5 console and start the device safely by pressing the power button.
- Plug the controller into the console with the supplied USB cable.
- Click on “Rebuild Database” in the Safe Mode list.
Why are my controller buttons not working on my PS5?
If your PS5 controller buttons are not working, it may be due to a faulty or damaged controller, incorrect pairing, physical damage, or a software glitch. Try restarting your console and controller, checking for updates, or resetting the controller to its default settings.
How do I fix an unresponsive PS5 controller?
To fix PS5 controller buttons not working issue, first, restart your console and controller. Clean the controller’s analog sticks and buttons with a soft cloth if that doesn’t work. Next, check for software updates and reset the controller by pressing the PS and Share buttons simultaneously for 5 seconds.
Are PS5 controllers fixable?
Yes, PS5 controllers can be fixed! If your controller’s buttons malfunction, you can try cleaning the joysticks, triggers, and face buttons with a soft cloth and water. Additionally, you can update your controller’s firmware or reset it to its default settings.
Conclusion
Learning how to fix PS5 controller buttons not working issue will help you solve minor problems. Start by checking for physical damage and restarting the console. Then, reconnect the controller and ensure its firmware is updated. If specific buttons are unresponsive, clean them and check button mapping. Consider advanced troubleshooting steps for persistent issues like checking for interference, testing on another device, or rebuilding the database. If all else fails, seek professional help from services like Mobile Market. Following these steps, you can usually restore your PS5 controller to working order and return to enjoying your gaming experience.
