Logitech Bluetooth Keyboard Not Working But Mouse Is

Is your Logitech Bluetooth Keyboard is not working but the mouse is working correctly? Do not worry. We have got simple solutions for the problem. First, check the battery levels of the keyboard to ensure it has sufficient power. Next, verify that the Bluetooth connection is active on your device. Attempt to resync the keyboard by turning it off and on or using the device’s Bluetooth settings to reconnect. 

Additionally, updating the keyboard drivers on your computer could resolve compatibility issues. If these steps don’t solve the issue, consider restarting your computer and checking for any physical damage to the keyboard. If the problem persists, don’t hesitate to reach out to our repair services for expert assistance.

10 Steps To Take If Logitech Bluetooth Keyboard Is Not Working

1. Check Battery Levels

The first and simplest step is to ensure that the keyboard has sufficient battery power. Low battery levels can lead to connectivity issues. Replace or recharge the batteries and check if the keyboard starts functioning.

2. Verify Bluetooth Connection

Confirm that the Bluetooth connection is active on your device. Go to the Bluetooth settings and check if the Logitech keyboard is recognized. If not, try turning off Bluetooth and then turning it back on.

3. Resync the Keyboard

Sometimes, the Bluetooth connection may be disrupted. Turn off the Logitech keyboard and then turn it back on. Navigate to your device’s Bluetooth settings, forget the Logitech keyboard, and then attempt to pair it again.

4. Update Keyboard Drivers

Outdated or incompatible drivers can cause connectivity issues. Visit the official Logitech website to download and install the latest drivers for your keyboard. Ensure compatibility with your operating system.

5. Restart Your Computer

A simple restart can sometimes resolve connectivity problems. Reboot your computer and check if the Logitech Bluetooth keyboard is now responsive.

6. Disable Other Bluetooth Devices

Interference from other Bluetooth devices might affect the connection. Temporarily disable other Bluetooth devices nearby and check if the Logitech keyboard starts working.

7. Inspect for Physical Damage

It is also important to Examine the Logitech Bluetooth keyboard for any physical damage, spills, or loose connections if your Logitech Bluetooth keyboard is not working but the mouse is working correctly. Damaged hardware can impact functionality. If there is visible damage, consider seeking professional assistance.

8. Reset the Keyboard

To fix a Logitech keyboard, check if it has a reset button. Refer to the user manual to locate the reset button on your specific model. Press and hold the reset button for a few seconds, then try to pair the keyboard again. This can often resolve connectivity issues.

9. Reinstall Logitech Software

Uninstall the Logitech software from your computer, restart the system, and then reinstall the latest version of the software. This ensures a clean installation and may resolve any software-related issues.

10. Check Operating System Compatibility

Ensure that your operating system is compatible with the Logitech Bluetooth keyboard. Check Logitech’s official website for information on supported operating systems and compatibility updates.

Why is my Bluetooth keyboard suddenly not working?

If your Bluetooth keyboard has suddenly stopped working, there could be several reasons behind the issue. First, check if the keyboard is properly charged or has fresh batteries. Ensure that Bluetooth is enabled on your device and that the keyboard is in pairing mode. Sometimes, a simple restart of both the keyboard and the connected device can resolve connectivity issues.

Why did my Bluetooth keyboard suddenly stop working?

A sudden cessation of your Bluetooth keyboard’s functionality might be due to a loss of connection between the keyboard and the paired device. Verify that the Bluetooth settings on your device are active, and consider unpairing and re-pairing the keyboard. Additionally, interference from other electronic devices or low battery levels in the keyboard could contribute to the problem.

Why did my wireless keyboard suddenly stop working?

If your wireless keyboard has abruptly ceased functioning, start by checking the power source. Ensure that the batteries are not depleted or, if it’s a rechargeable keyboard, that it’s adequately charged. Investigate if there are any physical obstructions or interference near the keyboard and its receiver. Re-establish the connection by syncing the keyboard with its receiver or, if applicable, re-establishing the wireless connection with your device.


By following these comprehensive steps, you should be able to troubleshoot and resolve issues with your Logitech Bluetooth keyboard not working when the mouse is working correctly. If the problem persists after trying these steps, it’s advisable to contact Logitech’s customer support or seek professional assistance from The Mobile Market for a precise solution. Remember, each troubleshooting step is designed to identify and address potential issues, bringing your Logitech Bluetooth keyboard back to optimal performance.